November 9, 2010

Work on this project hasn’t been easy. So far, I’ve been having trouble speaking with the big guys from these larger organizations like the New York City Department of Transportation and the MTA. They are difficult to get in contact with and it’s always, “you can try calling back Monday”. But I haven’t given up yet. What I did manage to accomplish, however, was gathering information for getting the senior citizens the reduced-fair metro cards. Many of the seniors I had spoken to believed that the only way to get one of these special metro cards was to go to this specific office in Manhattan where you apply for the card and receive it on the spot. This office, where I later found out is located on 3 Stone Street in lower Manhattan, between Broadway and Broad Street, is really far away from where most of these seniors live. The trip would have been a bothersome one so going in person would have been out of the question. But after looking on the website, I saw that you can actually apply for a reduced-fair metro card online. This is awesome because although most of these seniors don’t have internet access in their homes, there is a computer in the gym with internet access that is available just for the members. They can download the PDF with some help from the staff and they can use the scanner we have to photocopy all the necessary things they would need to mail in, like their government issued I.d.
I found out all the information that I needed by calling like crazy to the MTA. But in order to better understand these poor seniors, I came up with a series of questions that I asked random senior members. Not only did I come up with the information that I needed to assist the seniors, but word spread around the gym and members began coming up to me and asking me if they could help out by possibly picking up the senior members and driving them to the gym if they were both running on the same schedule.
Although I got some information that I needed about the metro card situation, I still want to interview someone in the MTA about their policies. I also still want to get in touch with Access-A-Ride, a private company that’s sort of a bus service, but for the elderly and disabled. I would say that I have completed about 45% of my project. Even though I feel like I’ve gotten so much done, I know I still have a long way to go before any real change is finalized. So far I’ve only gotten some of the information I need. Now I need to make it available to the seniors (I was thinking of pamphlets possibly) and then sit back and see how many of them this actually helps.

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3 Responses to “6”

  1.   jk25 Says:

    The MTA has always been unreliable and it’s no wonder you are having trouble getting in contact with an employee. At least remain focused on what you can get accomplished in the meanwhile and save the interview as the last resort or aspect of your project that would have to be completed. It’s good that you got to speak with senior citizens and it looks like you are halfway there on making a huge difference in the lives of many.

  2.   nvargas101 Says:

    Sounds like ur project is coming along pretty good, except for the fact that you can’t get in contact with the mta… But I think your making a great difference informing the seniors of their options and helping them do the applications

  3.   gvassaliko Says:

    your project came out great. I think that the seniors really will appreciate this more than you know.

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